Skip to content
KnowledgeXpert® Citations

Every answer cited, to the line it came from.

Every answer is cited to the source line it came from, so you can go to that source and confirm it yourself. The trust layer for calls where being wrong has consequences.

Citations
Glass box

Open the source and read it yourself

A citation is only worth something if you can follow it. Every reference names the document it came from, so there is something specific to go and read.

KnowledgeXpert
An answer in KnowledgeXpert with an open citation popover naming the source document and the specific technical data sheet the sentence was drawn from.
The same answer, with a citation opened. The popover names the document, you are never asked to take the answer on trust.
What it does

Trust by citation, not by faith.

A wrong disposition has safety and liability consequences, so every answer is traceable to its source.

Cited to the clause

Every answer links to the exact page and section it came from, across your own records and the cited public knowledge it ran on.

Check it against the source

Open the source next to the answer and confirm it yourself. No taking the model’s word for it on a code call or a cross-reference.

Glass-box, not black box

When the knowledge isn’t there, it tells you. It doesn’t invent a part number or a spec.

Why citation depth varies

Your archive decides how precise a citation can be

How it was ingested

Loaded as per-section documents, the section is in the source, so an answer can name it. Loaded as one file, it can only name the file.

What the source prints

A standard that prints its own page and table numbers gives an answer something concrete to quote. One with no internal numbering does not.

What holds either way: the answer names the sources it is standing on, you can see the passage it drew from, and when it is not in those sources it tells you so. We look at how your archive is organised before it is loaded, because that is far cheaper to get right at ingest than afterwards.

The behavior worth paying for

It refused to answer, and said exactly why

Asked for a requirement from a standard the Knowledge Base does not hold, it said so rather than attributing one. A tool that answers this question anyway is a tool you cannot check.

KnowledgeXpert
A KnowledgeXpert answer to a question asking what CSA Z662 requires for hydrostatic test pressure on steel transmission pipelines. The answer states that the selected pipeline-safety Knowledge Base does not contain CSA Z662, so it cannot verify or attribute a requirement to that standard from this source, and that the Knowledge Base contains 49 CFR Part 192 instead, which should not be treated as CSA Z662. It then offers a cited comparison from 49 CFR section 192.505 and flags that the figure comes from 49 CFR rather than from a verified CSA Z662 requirement.
It was asked about a standard the approved sources do not include. Rather than produce a plausible number, it said which standard is missing, named what it does hold instead, and marked its own comparison as coming from a different document.

This is the behavior you are buying. An answer that arrives is worth something only on a system that will tell you when it cannot, because that is what makes the rest of the answers falsifiable. Everything above about citation depth is downstream of it: a citation only means anything if the alternative to citing was saying no.

The audit trail

What it records, and what it does not

Both halves matter. A vendor who will only tell you the first half is telling you half of something.

What the audit trail records

  • The question, as it was asked
  • Which Knowledge Bases were in scope at the time
  • The passages retrieved, and the documents they came from
  • What was returned, including when it found nothing
  • Who asked, and when

What it does not

  • It is not a legal record and we do not present it as one
  • It does not certify that an answer is correct, only where it came from
  • It does not capture your reasoning, which stays yours
  • It does not make your document set complete; only you can do that
“… embedded specific deposition page-and-line citations directly into my text for easy recall during testimony.”
Forensic engineering consultant, Ph.D., P.E. Excerpted from a longer written testimonial, September 2026.
See it on your own documents

See cited, verifiable answers on your own records.

Thirty minutes, your own documents, every answer cited to its source.